Returns & Exchanges

At Fuhengherbs.com-福恒中药网, we strive for your complete satisfaction with every fashion purchase. If you are not entirely pleased with your order, you may return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA).

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the garments are unworn and unwashed.

3

Ship the Items

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

4

Receive Refund or Exchange

Once our quality control team inspects the returned items, we will process your refund to the original payment method or ship your replacement within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing